Between 7:00 PM yesterday and 11:00 AM this morning, our artificial intelligence platform Yiaho experienced a major service interruption—the first of this scale in our history since 2023.
This outage was caused by an exceptional overload due to a record number of simultaneous users, exceeding all our usage forecasts.
We are aware of the impact this downtime may have had on your projects and your experience. Rest assured that our team worked tirelessly throughout the night to identify and resolve this critical issue.
The root cause, related to server resource saturation, has been fixed thanks to extensive infrastructure optimization and the implementation of new scalability measures.
We are delighted to announce that Yiaho is now fully operational, with no access limitations and still free of charge, of course! You can once again enjoy all the features of our platform seamlessly.
We want to express our deep gratitude for your patience and unwavering support. Your messages, emails, and encouragement on social media touched us and motivated us to resolve this situation as quickly as possible.
To our millions of monthly users, we wish you a warm welcome back to Yiaho 🙂
We reaffirm our commitment to providing you with a reliable, free, powerful, and innovative AI experience. Regular audits and continuous updates will ensure that this type of incident does not happen again.
For any questions or assistance, you can check our FAQ, and our support team is available via our Contact page.
The Yiaho Team
